Choose site: UK
12 years in business with over 200 PAs
14 countries, 15 languages and 3000+ clients
trustpilot-small
Get a quote

Customer Service

    Putting The Customer First

    To still be working in your normal job at the moment is a privilege, even more so if you are working in one of the...

    Continue Reading

    Our most recent posts on Customer Service

    Speaking Their (Own) Language

     

    Continue Reading

    Support Your Business Through Covid

    Lockdown. Followed by Restart. Then Lockdown Again.

    Continue Reading

    How to Manage Your Team Remotely

    Like it or not, remote working is now the new normal.

    Continue Reading

    Adapting Customer Experience During COVID

    If there’s one area of business operations that has been left exposed during the COVID-19 pandemic, it’s customer...

    Continue Reading

    Customer Onboarding

    Maybe you are a client and this is your first attempt at working with someone remotely. Are you worried about how...

    Continue Reading

    How much does bad customer service cost your business?

    Generally, business owners are keen to achieve ongoing success by increasing sales and maximising the company’s...

    Continue Reading

    Putting The Customer First

    To still be working in your normal job at the moment is a privilege, even more so if you are working in one of the...

    Continue Reading

    Helping busy organisations recover valuable time

    Indulge me for a moment while I add to the noise around COVID-19. Unless you have been living in a cave, you will no...

    Continue Reading

    How do customers use our time?

    50% of managers say that they don’t have time to focus on more strategic initiatives and spend 2 days a week on...

    Continue Reading

    What impact does culture have on organisations, small and large?

    Often the happiness and well-being of employees is treated as a secondary issue for HR to manage and not part of the...

    Continue Reading
    Contact us to see how we can help

    Sign up for our newsletter for growth, productivity and cost saving news.